FAQ
Enquiry Details
Before you call through to us on your reservations number 0121 508 5586, please ensure you will be able to share all the following information with us, having all the correct information to hand will help us process the call much quicker for you, and ensure your customers get the holiday that matches their needs.
Agent PIN
Unique password
Customer’s Name
Number of passengers including the D.O.B for any children
Departure Date and flexibility +/- days either side
Departure airports – up to 3
Duration
Destination
Resort
Star rating of hotel/apartment/villa
Facilities at the property – Example kids club / adult only
Board basis
Customers budget
Any other important information / special requirements
Thank you.